Skip to content

Refund policy

Returns & Exchanges

Returns

We accept returns within 30 days of delivery for unused items in original condition.

To start a return, please contact charrouf.company@gmail.com with your order number.

Size Exchanges

If you ordered the wrong size, we’re happy to help with an exchange. Please reach out and we’ll guide you through the process.

Non-Returnable Items

  • Items showing signs of wear or use

  • Items returned outside the 30-day window

Refunds

Once your return is received and inspected, refunds will be issued to the original payment method within 5–7 business days.